Details revealed for independent arbitration centre to handle Hong Kong shoppers’ complaints

Consumo2016 | Agosto 31
Hong Kong’s Consumer Council has revealed long-awaited details of a plan for an arbitration centre for disgruntled shoppers and customers to seek legal advice or settle claims without the need for long and expensive court procedures.

In a report released on Wednesday, the consumer watchdog ­recommended the government set up an independent centre to resolve disputes between ­customers and businesses through mediation and ­arbitration. The amount of ­compensation would be capped at HK$200,000.

Origen: Details revealed for independent arbitration centre to handle Hong Kong shoppers’ complaints | South China Morning Post

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