The New Conflict Management: Effective Conflict Resolution Strategies to Avoid Litigation

Harvard Law School2016 | Noviembre 6
This report reveals how wise negotiators extract unexpected value using an indirect approach to conflict management. An aggressive management style can set you up for repeated failure. Direct conflict management approaches can be overly combative and counter-productive. Experienced negotiators know that compromise seldom succeeds.

Origen:
The New Conflict Management: Effective Conflict Resolution Strategies to Avoid Litigation – PON – Program on Negotiation at Harvard Law School

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