The Retail Ombudsman | Which airlines are members of airline dispute resolution?

Turismo2016 | Noviembre 13
Airline Dispute Resolution (a division of The Retail Ombudsman) is approved by the Civil Aviation Authority (the aviation regulator) to operate as an ADR body for aviation consumers. If you’ve had a dispute with an airline and are looking to escalate your complaint for a swift resolution we are here to help you get your dispute resolved.

You may have a problem or dispute with a product or service regarding an airline i.e. the flight was delayed or cancelled, loss or damage of luggage or the service you received was unsatisfactory. If this is the case, and you have already complained to an airline, you can use our ‘airline’ complaint form to get your complaint process started.

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The Retail Ombudsman | Which airlines are members of airline dispute resolution?

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